Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology ServiceNow Digital Workflow team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.You are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problemsDevelops secure high-quality production code, and reviews and debugs code written by othersIdentifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systemsLeads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architectureLeads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologiesAdds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skillsFormal training or certification on software engineering concepts and 5+ years applied experienceExperience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modulesExtensive knowledge of best practices in the ServiceNow platform. Experience should span writing custom widgets, tool navigation, configuration and scriptingExperience implementing business rules and scripts, including client scripts, fix scripts, schedule jobs and inbound and outbound API integrations (REST)Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular)Ability to lead a team of developers, fostering a collaborative and innovative team environmentStrong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the teamPreferred qualifications, capabilities, and skillsHR Service Delivery, ITSM or Workplace Services experienceService portal experienceServiceNow CertificationsKnowledge of the ServiceNow data model (including task hierarchy, CMDB, user, groups and roles, data relationships) or other relevant data modeling exposureFamiliarity with modern front-end technologiesExposure to cloud technologiesJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.We are an equal opportunity employer and place a high value on diversity and inclusion at our company.We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans